FAQ


Is assembly required?

All models come completely assembled.
All units can be unpacked from box, plug in and use.
All models are designed to fit through a standard 820mm door frame.

What type of massage style best suit me?

Each person is different in their requirements, this is why we have 2 styles of massage to choose from, the Fixed Node Rail or 4D Roller S/L Rail.

What is the warranty and what does it cover?

Please visit our warranty page to see our policies.

How do I make a claim under warranty?

Please email us at admin@artstylesupply.com.au with a description of your issue, and photos, or video, if possible. We then identify the issue and suggest a solution in the soonest possible time. Please include your invoice number / phone number and location in the email and we will arrange a repair or replacement as soon as possible.

Are your chairs compliant to Australian Standards?

All our Chairs are manufactured to Australian Standards, RCM compliant and have SAA Certification.

Do you arrange delivery?

Yes, we can arrange full delivery throughout Australia and Worldwide. Please contact us and our team will be happy to assist in pricing.

Do you chairs offer heat therapy?

All our range of massage chairs offer hot compress wormwood heating on waist/back/calves.

What does S/L Track mean?

This relates to the length of the massage rail. Most chairs range from 105-125cm. Artstyle chairs are design to reach 145cm offering maximum massage coverage and offer the user the Ultimate Massage Experience.

Do your chairs have Bluetooth Connectivity?

All our chairs have Bluetooth HIFI Surround sound. Simply connect and listen to your favourite music/podcast while you enjoy your massage.

What is the maximum weight for the chairs?

All our chairs come with a maximum weight limit of 150kg.

 

Need help?
Get in touch with our friendly team.